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Return Policy
RETURN
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards.
- Downloadable software products.
- Some health and personal care items.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable):
- Book with obvious signs of use.
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 7 days after delivery.
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The website is jointly operated by Wunder Media Limited registered address at Unit 1509, 15/F., Eastcore, 398 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong
USA Warehouse: United States Ware House : 17224 S. Figueroa Street, #F6869 Gardena, California, 90248
Viet Nam Office: 19 Pham Hong Thai Street, Da Nang, 550000